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Ethel
Klavan

BETHESDA, MARYLAND 20814
 
     
  August 14, 2001  
     
  Euro Design
5528 Nicholson Lane
Rockville, MD 20852
 
     
  Attention: President/CEO  
     
  Gentlemen/Ladies:  
     
  So often we leave unspoken well deserved praise for a job well done. I recently had a closet done by your company and I wish to take a moment to express my appreciation to one of your employees, namely, Tom.  
     
  Tom did a wonderful job in designing my closet and even returned when I telephoned to readjust the rods. His professional and courteous manner match his ability. You should be proud to have such a conscientious employee.  
     
     
  Ethel Klavan
Bethesda, MD
 
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